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Consumers believe brokers will secure lowest rate, says survey

By Reporter 13 September 2012 | 1 minute read

A Loan Market national consumer survey has found that the majority of home loan customers believe securing the lowest possible rate from a lender is most likely achieved through a mortgage broker.

The poll by home finance broker Loan Market asked 'What do you think is the main benefit of using a mortgage broker?', and found 52 per cent of respondents said negotiating a better interest rate.

Loan Market Corporate Spokesman Paul Smith said 24 per cent of the 521 online respondents thought brokers helped save time and paper work while 21 per cent said they provided education about home loan products.

"Lenders are always open to negotiation and consumers see the broker as the most effective person to negotiate a lower rate on their home loan," he said.

Mr Smith said the role of a mortgage broker was not just to find the absolute lowest rate for a client, but to find a product that best suited their individual circumstances.


"Mortgage brokers can be very effective at negotiating rates and fees by showcasing an applicant's strengths between two lenders who have different product offerings," he said.

"But the true value of a good mortgage broker is that they'll source the deal that's right for a buyer's individual circumstances."

Mr Smith said just three per cent of those surveyed believed brokers were most effective in having fees waived.

Loan Market survey results:
What do you think is the main benefit of using a mortgage broker?
•    Negotiating a better interest rate          52 per cent  
•    Getting fees waived                            3 per cent
•    Save time and paper work                   24 per cent
•    Educate about products                      21 per cent

Consumers believe brokers will secure lowest rate, says survey
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