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WA landlords under fire: Properties deemed ‘unfit for living’
Western Australian landlords face scrutiny as tenant complaints triple amid claims of neglected property maintenance before move in.
Consumer Protection Western Australia said that landlords and property managers may have been breaching the state’s tenancy laws by failing to properly repair, maintain, and clean properties before new tenants move in.
According to the watchdog, there were 77 complaints from tenants over the past 12 months, an increase from the 21 complaints recorded in the previous year.
Complaints ranged in severity, with the most common ones surrounding structural issues such as a leaking roof, plumbing issues and mould, as well as broken appliances or pest infestations.
The main consumer complaint was that a property advertised as a two-bedroom unit was actually a garage, which had been initially classified as non-habitable by the local council.
Commissioner for Consumer Protection, Trish Blake, said the number of complaints raised concerns over landlords and property managers exploiting the low vacancy rate to take advantage of tenants.
“It’s deeply concerning to hear of unfit and non-compliant structures, like sheds or garages, being advertised and leased as homes,” Blake said.
“Landlords have a legal duty to ensure properties are suitable and safe for habitation, and property managers must verify all material facts before listing.
“Some landlords are neglecting their duty to deliver clean, well-maintained and habitable homes – leaving tenants to deal with mould, damage, and overdue repairs from day one.”
Blake said that if a rental property has lost some of its facilities, tenants may be entitled to request a rent reduction.
Additionally, she said that tenants could raise these issues without fear, as any act of retaliation by a landlord, such as rent increases, breach notices, or lease terminations, would be considered an offence.
“Tenants deserve transparency and access to housing that meets minimum standards. When these standards fall short, we encourage them to speak up and exercise their rights.”
“I also want to remind all agents and landlords that it is unlawful to attempt to limit your responsibilities under the Residential Tenancies Act through contract terms or any advertising,” Blake concluded.